Good Communication (verbal & written)- The candidate/resource should be able to understand the problem narrated by user in English and should be able to respond appropriately.
Ability to coordinate with end users, internal teams & vendor teams on open tickets for faulty parts RMA.
Knowledge on life cycle of Incident & Service request management.
Proper & timely problem/issue interpretation, ticket update with proper closure comments.
Any BPO environment practical exposure is desirable
Experience : 1 -2 year
Salary : 14,000 / month
Contact number : 9513377378 , 9513377389
Email : vprorecruit12@gmail.com
Ability to coordinate with end users, internal teams & vendor teams on open tickets for faulty parts RMA.
Knowledge on life cycle of Incident & Service request management.
Proper & timely problem/issue interpretation, ticket update with proper closure comments.
Any BPO environment practical exposure is desirable
Experience : 1 -2 year
Salary : 14,000 / month
Contact number : 9513377378 , 9513377389
Email : vprorecruit12@gmail.com
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